عربي Terms & Conditions

About Kazyony

What is Kazyony?

Kazyony is a  thank you  from Kazyon that rewards your visits and shopping with us. Kazyony gives you kazyonat each time you shop at Kazyon, which can be redeemed in your future shopping visits.

Every shopping trip makes big difference.


How to register?

Provide the cashier with your mobile number at the end of your shopping visit and start earning kazyonat every time you shop at Kazyon. Registration is for free.

Just do not forget to add every shopping visit to your Kazyony wallet.

Change

Your change is safe with Kazyon. Change can be added in your walled in term of kazyonat that can be used in your next shopping visit.

Ways to collect Kazyonat

  1. Shop at Kazyon
  2. Change in terms of kazyonat
  3. Delivery order through Kazyon Go 19609

Kazyonat

Every 50 kazyona are equivalent to EGP 1 in your Kazyony wallet.


How to use the Kazyonat

- Ask the cashier to pay with your kazyonat at the end of each shopping visit.

If the available kazyonat are not enough to cover your receipt, you can always buy kazyonat.

In case kazyonat were used to pay for a product and the customer want to make a refund, the value of the products will be refunded in terms of kazyonat only.

FAQ

  • What is Kazyony?
  • Kazyony is a  thank you  from Kazyon that rewards your visits and shopping with us. Kazyony gives you kazyonat each time you shop at Kazyon, which can be redeemed in your future shopping visits.

    Every shopping trip makes big difference.

  • How to register?
  • All what is needed is to provide the cashier your mobile number at the end of your shopping visit and start earning kazyonat every time you shop at Kazyon

    Registration is free of charge & cardless.

    Just do not forget to add every shopping visit to your Kazyony wallet.

  • What If, there is change?
  • Your change is safe with Kazyon. Change can be added in your walled in term of kazyonat that can be used in your next shopping visit.

  • How to collect kazyonat?
    1. Shop at Kazyon
    2. Change in term of kazyonat
    3. Delivery order through Kazyon Go 19609
  • How many kazyonat I collect for every EGP spent?
  • The amount of kazyonat earned will vary depending on the products purchased. With every purchase you make, you will receive kazyonat that can be used in future shopping visits. Do not forget to register your number at the end of each shopping visits to collect kazyonat.

  • In case product are returned, the amount of kazyonat added to your wallet will be deduacted.
  • How much are my kazyonat worth?
  • Every 50 kazyona are equivalent to EGP 1

  • When can I start paying with my Kazyony wallet?
  • Once you collect your first 50 kazyona.

  • How can I know the kazyonat in my Kazyony wallet?
  • All the kazyonat you accumulate in your Kazyony wallet will be written on your receipt

  • If I forgot to tell the cashier to add my shopping to Kazyony wallet, can I claim back the kazyonat?
  • Your kazyonat cannot be added manually into your wallet.

  • When do the kazyonat expire?
  • It expires in one year from the registration, yet terms and conditions apply at the discretion of Kazyon.

  • I have more than one Kazyony, what shall I Do?
  • Each wallet is registered to one number only. We recommend that each family uses one mobile number to accumulate the kazyonat in so you can get the maximum benefit out of it. As you cannot transfer kazyonat from one wallet to the other.


Terms and conditions


Article 1   Subject Matter

Kazyony is a loyalty program operated by Tawfeer for Food Products incorporated and existing under the laws of Arab Republic of Egypt, registered under commercial register no:77422.

  • Kazyont loyalty program is available in all Kazyon stores

Article 2  Terms and Conditions Acceptance

The use of the Kazyony wallet signifies the unconditional acceptance of the following terms and conditions that the subscriber acknowledges having read and accepted at the time of Kazyony’s registration and as an acceptance also to receive all promotional messages (SMS) for the offers from Kazyony.

Article 3 Membership

You can benefit from Kazyony loyalty program free of charge by registering your mobile number with the cashier at the end of your shopping visits in and of kazyon stores.

Article 4 Earning

Kazyony loyalty program allows its member to earn kazyonat when making qualifying purchases at Kazyon.

In order to collect kazyonat, Kazyony member mobile number must be entered with every shopping visit.

The Customer can also earn further kazyonat when making purchases of goods through different promotions/offers, or received coupons that can be used against any future purchases, and the quantity of kazyonat are subject to quantities limitation per offer/promotion.

The amount of kazyonat earned will vary depending on the products purchased, some products grants kazyonat that differ from others and some products, for example included in promotion, may be excluded from the Scheme at the discretion of Kazyon.

  • The points expire one year from the purchase. Terms & conditions apply.
  • The remainder of the value of the customer's purchase invoice may be transferred to Kazyonat , provided that the kazyonat are replaced with purchases only from any of the Kazyon branches.

Article 5   Redeeming

With every 50 kazyonat accumulated, the member can redeem it for EGP 1.

  • Kazyonat can be used to purchase products only from kazyon market and cannot be cashed out.
  • In case using kazyonat to pay for a product, if refunded, it will only be returned in terms of kazyonat and not cash.

Article 6   Claim and item refund

In case of a member contesting missing kazyonat, the member has seven days to formulate his claim to concerned store or to the customer call center.

In case of an item being refunded, the kazyonat earned from this item will be deducted from Kazyony wallet. If Kazyony wallet does not have sufficient number of kazyonat to deduct from the account, the missing kazyonat number multiplied by the point value in EGP will be deducted from the item refund (Every 50 kazyonat= 1 EGP).

Article 7   Loss, theft

The member is responsible for any loss, theft of his/her Kazyony wallet and must immediately inform the store if this occurs.

Kazyon declines any responsibility during the period between the loss, theft and the declaration of the loss, theft by the member.

Article 8   Removal

Kazyony loyalty program is the property of Tawfeer for Food Products and can be immediately suspended or terminated at the sole discretion of Kazyon at any time if, a Member:

  1. Has breached these terms and conditions
  2. Has behaved fraudulently.
  3. Has provided false or misleading information to Tawfeer for Food Products or in this case, the member will lose all the acquired benefits and any right of use.

If Kazyony is not used during a continuous period of 12 months, Tawfeer for Food Products will disable the loyalty account and the member will lose all the acquired benefits.

If a member wishes to close his/her account, he/she should declare his request at the nearest store to complete the required process.

Article 9  Responsibility

Tawfeer for Food Products is exempted from any responsibility for any direct or indirect consequences linked to any malfunction; nevertheless, Kazyon will do its best to keep all the member acquired benefits.

Kazyon is exempted from any responsibility for any direct or indirect consequences linked to any fraudulent use or non-accordance use with these terms and conditions.

Article 10   Terms and conditions modification or cancelation

Tawfeer for Food Products reserves the right to modify or cancel some or all of these terms and conditions.

Article 11  General

These terms and any disputes or claims arising out of, or in connection with, its subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the law of the Arab Republic of Egypt.